Separate Dashboards for Each Customer in Zendesk Explore
Do I need separate dashboards for each customer in Zendesk Explore?
If you want each customer to see only their own data, you might need to create separate dashboards for each one. Currently, Zendesk Explore does not automatically filter data based on the user's organization. You can create a dashboard and manually filter it for each customer, or create multiple dashboards tailored to specific users.
More related questions
How can I share Zendesk Explore dashboards with users who don't have a Zendesk account?
You can share Zendesk Explore dashboards with anyone by creating public links. This feature allows editors and admins to generate a link that can be accessed by anyone, regardless of whether they have a Zendesk account. To enable this, go to the…
How do I schedule Zendesk Explore dashboard deliveries to end users?
To schedule dashboard deliveries to end users in Zendesk Explore, you need to enable the scheduling option in the Dashboard sharing permissions. This allows editors and admins to set up regular deliveries of dashboards to end users. Simply go to…
What permissions can I configure for sharing Zendesk Explore dashboards?
In Zendesk Explore, you can configure permissions for sharing dashboards by accessing the Dashboard sharing permissions menu. Here, you can enable or disable the ability for editors and admins to create public links and schedule dashboard…
Can I limit Zendesk Explore dashboard sharing to specific users?
Currently, Zendesk Explore does not support limiting dashboard sharing to specific users via JWT or SSO. The best available option is to share or schedule dashboards with end users directly. While this feature is not available now, Zendesk has…
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