Security Options for Gorgias and Zendesk QA Integration
Explore security options when connecting Gorgias to Zendesk QA. Learn how to control data sync and maintain privacy.
Are there security options when connecting Gorgias to Zendesk QA?
Yes, there are additional security options available when connecting Gorgias to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA.
This feature is useful for maintaining privacy and ensuring that only the necessary data is shared between the platforms. You can customize these settings during the connection process to suit your security needs.
More related questions
How do I connect Gorgias to Zendesk QA?
Connecting Gorgias to Zendesk QA is a straightforward process. First, during the signup, select Gorgias from the list of integrations. Next, give your connection a name, which is helpful if you plan to add multiple connections in the future. Then,…
Can I connect multiple Gorgias instances to Zendesk QA?
Yes, you can connect multiple Gorgias instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This feature is particularly useful if you manage multiple help…
What should I do if I need to import older data from Gorgias?
If you need to import data older than the last 24 hours from Gorgias, you can contact the Zendesk QA Support team for assistance. The initial sync only includes the most recent 24 hours of data, but the support team can help you with importing…
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