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Security Options for Front and Zendesk QA Integration

Learn about security options when connecting Front to Zendesk QA. Control what data is synced with our integration guide.

Are there security options when connecting Front to Zendesk QA?

Yes, there are additional security options available when connecting Front to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, giving you control over what data is shared.


More related questions

How do I connect Front to Zendesk QA?

Connecting Front to Zendesk QA is a straightforward process. First, during the signup, select Front from the list of integrations. Then, give your connection a name, which is helpful if you plan to add multiple connections later. Add your Front API…

Can I connect multiple Front instances to Zendesk QA?

Yes, you can connect multiple Front instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This flexibility allows you to manage multiple help desks or…

What should I do if I need to import older data from Front?

If you need to import data older than the last 24 hours from Front, you can contact the Zendesk QA Support team for assistance. They can help you with importing older data, ensuring you have access to all necessary information for your operations.

How long does it take to sync data from Front to Zendesk QA?

The time it takes to sync data from Front to Zendesk QA can vary. Initially, the system will sync the last 24 hours of data, and the duration depends on the options you selected and your conversation volume. Larger volumes of data may take longer…

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