Yes, there are additional security options available when connecting Front to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, giving you control over what data is shared.
Connecting Front to Zendesk QA is a straightforward process. First, during the signup, select Front from the list of integrations. Then, give your connection a name, which is helpful if you plan to add multiple connections later. Add your Front API…
Yes, you can connect multiple Front instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This flexibility allows you to manage multiple help desks or…
If you need to import data older than the last 24 hours from Front, you can contact the Zendesk QA Support team for assistance. They can help you with importing older data, ensuring you have access to all necessary information for your operations.
The time it takes to sync data from Front to Zendesk QA can vary. Initially, the system will sync the last 24 hours of data, and the duration depends on the options you selected and your conversation volume. Larger volumes of data may take longer…