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Securing Applications and API Access in Zendesk

Discover how to secure applications and API access in Zendesk Support to protect against unauthorized access.

What are the options for securing applications and API access in Zendesk?

Zendesk provides options to secure the applications you use with Zendesk Support and to secure API access. You can generate a new API token to enhance security and use OAuth authentication with your applications.

For testing purposes, you can also get an OAuth access token. These security measures help protect your applications and API interactions from unauthorized access.


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How can I secure my Zendesk Support with SSL certificates?

To secure your Zendesk Support, you can use SSL certificates to protect your data. SSL certificates encrypt the data exchanged between your users and your Zendesk Support, ensuring that sensitive information remains private. You can understand and…

What are the sign-in settings available in Zendesk Support?

Zendesk Support offers various sign-in settings to control how users access your support system. You can enable anyone to submit tickets, restrict submissions to users with approved email addresses, or only allow added users to submit tickets….

How can I secure ticket information in Zendesk Support?

Securing ticket information in Zendesk Support is crucial to protect sensitive data. You can secure the information included in tickets by following Zendesk's guidelines. This includes securing sensitive information and adding a PCI-compliant…

Where can I find additional support tips for user access and security in Zendesk?

For additional support tips on user access and security in Zendesk, you can refer to the User access and security section in Support Tech Notes. This section provides valuable insights and tips from Zendesk's customer service team. These tips can…

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