Search for Triggers by Action in Zendesk
How can I search for triggers by action in Zendesk?
Searching for triggers by action in Zendesk allows you to find specific trigger actions.
In the Admin Center, navigate toObjects and rulesin the sidebar, then selectBusiness rules > Triggers. Click on theTicketstab orObjectstab. Active triggers are listed by default, but you can filter for inactive ones. In the Filter panel, underCondition or action, clickAddand selectActionunder Type. Choose the action, operator, and value, then clickApply filters. The triggers list will update to show triggers with the specified action.
For more information, visit theoriginal link.
More related questions
How can I search for triggers by name in Zendesk?
To search for triggers by name in Zendesk, you can use the search field at the top of the triggers list. In the Admin Center, navigate toObjects and rulesin the sidebar, then selectBusiness rules > Triggers. Choose either theTickets…
How do I search for triggers by description in Zendesk?
Searching for triggers by description in Zendesk is straightforward and can help you find specific triggers. In the Admin Center, go toObjects and rulesin the sidebar, then selectBusiness rules > Triggers. Click on either theTickets…
Can I search for triggers by condition in Zendesk?
Yes, you can search for triggers by condition in Zendesk to find specific trigger conditions. In the Admin Center, click onObjects and rulesin the sidebar, then selectBusiness rules > Triggers. Choose theTicketstab orObjects…
How do I search for triggers using multiple filters in Zendesk?
You can search for triggers using multiple filters in Zendesk to refine your search results. In the Admin Center, go toObjects and rulesin the sidebar, then selectBusiness rules > Triggers. Choose theTicketstab orObjectstab….
What are category tags in Zendesk trigger search results?
Category tags in Zendesk trigger search results help identify which category includes the trigger. When you perform a search for triggers, the results will include a category tag that indicates the category to which the trigger belongs. This…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
