Search and Update End Users with Super Admin App
How can I search and update end users using the Super Admin app?
The Super Admin app allows you to search and update end users efficiently. You can search for end users using keywords or by their active/suspended status. Once you have your search results, you can toggle various fields for a better view. To update end users, select the ones you want to edit, click 'Edit End Users', and update fields like role, tags, and suspension status. Confirm your changes and wait for the app to complete the updates.
More related questions
How do I install the Super Admin app in Zendesk?
Installing the Super Admin app in Zendesk is a straightforward process. First, navigate to the Admin Center and click on 'Apps and integrations' in the sidebar. Then, select 'Apps > Zendesk Support apps'. Use the search bar at the upper left of the…
What features does the Super Admin app offer for managing agents?
The Super Admin app provides several features for managing agents in Zendesk. You can search for agents by roles, groups, or their active/suspended status. Additionally, you can export the search results to a CSV file for further analysis. The app…
What are the release notes for the Super Admin app?
The Super Admin app has undergone several updates since its initial release. Version 1.1.1, released on March 8, 2021, introduced translations for non-English languages. Version 1.1.0, released on September 28, 2020, added the ability to terminate…
How can I provide feedback for the Super Admin app?
If you have feedback or feature requests for the Super Admin app, you can post them in the official feedback thread in the Zendesk Community. This is a great way to share your thoughts and help improve the app. Engaging with the community can also…
Why does the Super Admin app only export the first 100 results?
The Super Admin app exports only the first 100 results per page due to performance reasons. This is a known limitation and has been raised as a product feedback request. For exporting all results, you can use the API to get your data in JSON format…
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