image for site

How to useZendesk

Built for busy customer support agents. Find frequently asked questions about anything to do with Zendesk.
Integrate Zendesk Sell with DocuSign - Frequently asked questions
Remind Deal Owners to Upload Contracts - Frequently asked questions
How Zendesk Manages Service Incidents - Frequently asked questions
How to Create Task Templates in Zendesk - Frequently asked questions
Fix Dashboard Widget Issues - Frequently asked questions
Specify Parent Company in CSV Upload - Frequently asked questions
Ensure Email Systems Work in Support - Frequently asked questions
Industry Field Copying in Zendesk - Frequently asked questions
Edit Language Dropdown Labels - Frequently asked questions
Understanding Backlog Recorded vs End of Period - Frequently asked questions
Receive Notifications for Sell Tasks - Frequently asked questions
Notify Team on New Lead Creation - Frequently asked questions
Make Custom Checkbox Required in Zendesk Sell - Frequently asked questions
Fix Jira Error: Zendesk Subdomain Issue - Frequently asked questions
Export Real-Time Data from Sell - Frequently asked questions
Block Phone Numbers in Zendesk Sell - Frequently asked questions
Making Names Mandatory in Leads - Frequently asked questions
View Completed Tasks by User - Frequently asked questions
Auto-Convert Leads with Same Email - Frequently asked questions
Using Tags vs. Custom Fields in Sell - Frequently asked questions
Fix Missing Calls in Zendesk Sell - Frequently asked questions
Create Sell-Only Seats on Zendesk - Frequently asked questions
Activate a Sell Account for Others - Frequently asked questions
Recover Deleted Zendesk Users or Orgs - Frequently asked questions
Email Conversations & Sell Account Removal - Frequently asked questions
Zendesk Sell Account Expiry - Frequently asked questions
How to Create a Lead from Support - Frequently asked questions
Delete Duplicate Calendar Appointment - Frequently asked questions
Invite Sell User to Appointment - Frequently asked questions
When are emails visible on a deal - Frequently asked questions
Measuring Call Acceptance Data - Frequently asked questions
Why Visitor URL is Missing in Chat - Frequently asked questions
Help Center Language Settings - Frequently asked questions
Missing Settings on Chat Dashboard - Frequently asked questions
Giving Product Feedback at Zendesk - Frequently asked questions
How to Resolve Sign-In Errors - Frequently asked questions
Activating Subscriptions in Sell - Frequently asked questions
Using Select an Address App - Frequently asked questions
How to Generate a Traceroute - Frequently asked questions
Reporting on Top Searches & Clicks - Frequently asked questions
Reporting on Article Languages - Frequently asked questions
Deploy Business Rules from Sandbox - Frequently asked questions
Fix 'Not Delivered' Error on Facebook/Instagram - Frequently asked questions
Understanding Organization Subscription Notifications - Frequently asked questions
Schrems II & Zendesk Products - Frequently asked questions
Generating a Performance Profile - Frequently asked questions
Reporting on Tickets with Comments - Frequently asked questions
Customize Help Center Error Page - Frequently asked questions
How to Use CSAT Resources - Frequently asked questions
Create Webhooks at App Installation - Frequently asked questions
Zendesk Support Ticket Backlog Data - Frequently asked questions
How to Use Conversational Data Orchestration - Frequently asked questions
Set Start of Week for Reports - Frequently asked questions
REST API 200 Response Issues - Frequently asked questions
Resizing Ticket Properties Panel - Frequently asked questions
How to Create Sell Sales Triggers - Frequently asked questions
Remove PII from Audit Log - Frequently asked questions
Explore Reporting for Merged Tickets - Frequently asked questions
What's New in Zendesk Feb 2022 - Frequently asked questions
Public X Corp Mention Ticket Issue - Frequently asked questions
How to Find Articles with No Views - Frequently asked questions
How to Report on Jira Tickets in Explore - Frequently asked questions
How to Fix Error: Channel Couldn't Be Added - Frequently asked questions
Call Legs vs. Calls in Explore - Frequently asked questions
API v2 Organizations Rate Limit - Frequently asked questions
How to Use Custom Fields in Zendesk - Frequently asked questions
How to Use Sell Sales Triggers - Frequently asked questions
Counting Agents Using Knowledge Section - Frequently asked questions
Change Confirmation Message in Mobile App - Frequently asked questions
How to Report on Ticket Deletions - Frequently asked questions
How to Compare Zendesk Web Widgets - Frequently asked questions
Why Blank Spaces Appear in Reports - Frequently asked questions
Identify Your CCs Version on Zendesk - Frequently asked questions
Zendesk Talk MMS File Types - Frequently asked questions
Improve Zendesk Support Experience - Frequently asked questions
Why Tickets Solve Instantly - Frequently asked questions
Add Emails as Comments in Zendesk - Frequently asked questions
What's New in Zendesk March 2022 - Frequently asked questions
Email Updates Not Received - Frequently asked questions
Restrict Ticket Form to Agent Groups - Frequently asked questions
Create a View for Duplicated Tickets - Frequently asked questions
Stop Agent Emails for New Requests - Frequently asked questions
Explore Live Dashboard: 0 Chat Agents Issue - Frequently asked questions
Send Different Responses by Email - Frequently asked questions
Add Multiple Requesters to a Ticket - Frequently asked questions
Email Not Sent in Zendesk - Frequently asked questions
Change Support Address for Email Reply - Frequently asked questions
How to Fix Notification Issues - Frequently asked questions
Syncing Salesforce Phone Numbers - Frequently asked questions
How to View Agent Live Status - Frequently asked questions
Different Account Names in Notifications - Frequently asked questions
How to Use Intelligent Triage - Frequently asked questions
How to Upgrade Automatically - Frequently asked questions
How to Buy Zendesk Sell - Frequently asked questions
How to Export Dashboard Tabs & Reports - Frequently asked questions
Zendesk User Charges Explained - Frequently asked questions
Set Business Hours for Social Messaging - Frequently asked questions
What's New in Zendesk April 2022 - Frequently asked questions
Transfer Chats in Agent Workspace - Frequently asked questions
Why Zendesk Logo Appears in Emails - Frequently asked questions
Sitemap

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites