Scheduling Zendesk Explore Data Refresh Intervals
Can I schedule Explore data to refresh every 15 minutes?
Currently, Zendesk Explore only allows scheduling data refreshes at 30-minute intervals.
Unfortunately, there isn't an option to set 15-minute intervals at this time. The scheduled time is when the dashboard's reports are calculated, and the actual delivery might occur shortly after. For more precise scheduling options, consider providing feedback to Zendesk's Product Managers.
More related questions
How often does Zendesk Explore refresh historical data?
Zendesk Explore refreshes historical data either daily or hourly, depending on your plan. For users on the Suite Team or Suite Growth plans, data updates occur once a day at midnight in the account's timezone. If you're on Suite Professional, Suite…
What happens if I don't access my Explore reports for 30 days?
If you don't access your Explore reports or dashboards for more than 30 days, the data refresh interval changes to weekly. However, once you access at least one report or dashboard, the refresh interval returns to its normal schedule. It's worth…
How can I check when my Explore data was last refreshed?
You can easily check when your Explore data was last refreshed by visiting the Report editor. Whether you're selecting an existing report or creating a new one, the last update time for the dataset used in the report is displayed in the upper left…
How does live reporting work in Zendesk Explore?
Live reporting in Zendesk Explore refreshes in near-real time, typically every 5–10 seconds. This feature is available through Explore’s prebuilt live dashboard and live data metrics. However, the actual refresh interval can be influenced by…
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