Yes, you can schedule a future cancellation date for your Zendesk account. This allows you to plan ahead and ensure that your account is canceled at a time that suits your needs.
For more information on how to do this, visit theZendesk help documentation.
To change the password security level to Recommended in Zendesk, you need to access the security settings in your account. Once there, you can adjust the password requirements to meet the recommended security standards. This typically involves…
If your requests are being blocked by an endpoint protection tool, you may need to adjust the settings of your security software. This can involve whitelisting Zendesk's domains or IP addresses to ensure that legitimate requests are not mistakenly…
Yes, Zendesk does support custom code, allowing you to tailor the platform to better fit your needs. This can include custom scripts, integrations, and other modifications to enhance functionality. For more information on implementing custom code,…
Exporting data from an expired Zendesk account may require contacting Zendesk support for assistance. They can guide you through the process and help retrieve any necessary data. For more details, refer to the [Zendesk help…
Currently, Zendesk does not provide a direct feature to break down storage usage by ticket ID. However, you can manage and monitor your storage usage through the admin settings, which may offer insights into overall data consumption. For more…
To change the credit card on file for your Zendesk account, you need to access the billing section in your account settings. From there, you can update your payment information to ensure your subscription remains active. For a step-by-step guide,…
To increase agent seats in Zendesk, you need to adjust your subscription settings. This can be done through the admin panel, where you can add more seats to accommodate your growing team. For detailed instructions, refer to the [Zendesk help…
Yes, you can change your Zendesk account subscription to either monthly or annual billing periods. This flexibility allows you to choose a billing cycle that best fits your financial planning. For more details on how to make this change, check the…
Yes, you can remove your credit card information from your Zendesk account subscription. This can be done through the billing section in your account settings, where you can manage your payment methods. For more information, visit the [Zendesk help…