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Reversing Bulk Updates in Zendesk Sell

Understand why bulk updates in Zendesk Sell cannot be reversed. Learn the importance of verifying your data mapping before proceeding.

Can I reverse a bulk update in Zendesk Sell?

Unfortunately, you cannot reverse a bulk update in Zendesk Sell. Once you have verified and completed the data mapping, the changes are permanent. Therefore, it's crucial to ensure that your selections and mappings are correct before proceeding with the update.

To avoid any issues, double-check your CSV file and the mapped fields in Zendesk Sell. This careful review process helps prevent errors and ensures that your data is updated accurately.


More related questions

How can I bulk update existing data in Zendesk Sell using a CSV file?

To bulk update existing data in Zendesk Sell, you can use a CSV file. First, create a Smart List of your leads, contacts, or deals in Sell, and export it to include the IDs of each record. Filter the data to include only the information you want to…

What should I do if I need to split people and company contacts in Zendesk Sell?

If you need to split people and company contacts in Zendesk Sell, you can create a file with only the desired type of contact. On the Sell sidebar, click the Contacts icon, then go to the Working Center menu. Under Working List, click your Contacts…

Which field types are unsupported for import in Zendesk Sell?

Certain field types are unsupported for import in Zendesk Sell. These include lead status, unqualified reason, customer status, prospect status, billing address, and shipping address. While these fields cannot be updated through a CSV import, you…

How do I map fields during a bulk update in Zendesk Sell?

Mapping fields during a bulk update in Zendesk Sell is crucial for ensuring data accuracy. When uploading your CSV file, you need to map each column to the corresponding Zendesk Sell fields. You have several options for mapping: Standard Field,…

What should I do if I encounter issues with unsupported fields during import?

If you encounter issues with unsupported fields during import in Zendesk Sell, consider using the API endpoints to update these fields. For example, you can update Lead Status using the Leads API endpoint, and Contact Customer Status or Prospect…

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