Restricting Access to Zendesk Dashboard Tabs
Can I restrict access to specific tabs in a Zendesk dashboard?
Currently, you cannot restrict access to specific tabs within a Zendesk dashboard.
Dashboard sharing is controlled at the dashboard level, not at the tab level. If you need to limit access to certain information, consider creating separate dashboards for different teams. For more suggestions, you can leave feedback in the Zendesk community.
More related questions
How do I create a new tab in a Zendesk dashboard?
Creating a new tab in a Zendesk dashboard is simple and helps organize your reports. To create a dashboard tab, first ensure your dashboard is in edit mode. Then, click on 'Add' and select 'Add tab'. A new tab will appear, which you can rename by…
Can I duplicate a tab in my Zendesk dashboard?
Yes, you can easily duplicate a tab in your Zendesk dashboard. To duplicate a tab, make sure your dashboard is in edit mode and navigate to the tab you wish to duplicate. Click the down arrow next to the tab name and select 'Clone', or use the…
How can I change the order of tabs in my Zendesk dashboard?
Reordering tabs in your Zendesk dashboard is straightforward and helps keep your information organized. To change the order, ensure your dashboard is in edit mode. Select the tab you want to move, click the down arrow in the tab title, and choose…
What happens if I delete a tab in my Zendesk dashboard?
Deleting a tab in your Zendesk dashboard is permanent and will remove all associated widgets. To delete a tab, make sure your dashboard is in edit mode, select the tab you wish to remove, click the down arrow in the tab title, and choose 'Delete'….
Are filters shared across tabs in a Zendesk dashboard?
Filters can be shared across tabs in a Zendesk dashboard, but you have the option to keep them separate. By default, filters apply to all tabs within a dashboard. However, you can select the option 'Do not share across tab' to ensure a filter only…
How can I make the active tab more apparent in a Zendesk dashboard?
Currently, there isn't a built-in feature to make the active tab more apparent in a Zendesk dashboard. Users should be able to see the tab indicator line, which highlights the active tab. If this is not visible, it might be a display issue. For…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
