Restrict Zendesk Chat Access by IP Address
How can I restrict access to the Zendesk Chat dashboard using IP addresses?
You can restrict access to your Zendesk Chat dashboard by setting up IP Access Restriction. This feature allows you to limit access based on specific IP addresses, enhancing security by protecting sensitive information and preventing unauthorized access.
To enable IP Access Restriction, navigate to your dashboard and selectSettings > Account > Security tab. From there, clickOnto activate the feature. You can then enter an IP address or a range of IP addresses using an asterisk, like 123.123.123.*. Remember to add your own IP address to the list to avoid being locked out. For more details, check theoriginal link.
More related questions
What are the benefits of using IP Access Restriction in Zendesk Chat?
Using IP Access Restriction in Zendesk Chat provides additional security by limiting access to your dashboard based on IP addresses. This helps protect internal information and prevents unauthorized access. By setting up IP Access Restriction, you…
How do I add multiple IP addresses for access restriction in Zendesk Chat?
To add multiple IP addresses for access restriction in Zendesk Chat, you can easily input them in the settings. This allows you to control who can access your Chat dashboard. After enabling IP Access Restriction, you can enter an IP address or a…
What happens if I don't add my own IP address in Zendesk Chat access restriction?
If you don't add your own IP address when setting up access restriction in Zendesk Chat, you might get locked out of your dashboard. A warning will appear to remind you. It's crucial to include your own IP address in the list to ensure you maintain…
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