Resolve Shopify Connection Error in Zendesk
Fix Shopify connection errors in Zendesk by ensuring admin permissions and reconnecting storefronts.
How can I resolve the Shopify connection error in Zendesk?
If you're facing a Shopify connection error in Zendesk, it might be due to insufficient admin privileges in Shopify. Ensure the administrator has the required permissions for orders, customers, apps and channels, themes, and manage settings. After updating these permissions, try reconnecting the integration. If issues persist, disconnect and reconnect your Shopify storefronts from the Admin Center.
More related questions
Why do I get the 'Oops, something went wrong' error when connecting Shopify to Zendesk?
The 'Oops, something went wrong' error occurs when the Shopify administrator lacks the necessary permissions to install the integration. To resolve this, ensure the administrator has permissions for General > Orders, General > Customers, General >…
What permissions are needed to connect Shopify with Zendesk?
To connect Shopify with Zendesk, the administrator must have specific permissions in Shopify. These include permissions for General > Orders, General > Customers, General > Apps and channels, Online store > Themes, and Administration > Manage…
What should I do if reconnecting Shopify and Zendesk doesn't work?
If reconnecting Shopify and Zendesk doesn't resolve the issue, ensure that all necessary permissions are granted to the Shopify administrator. If the problem persists, try disconnecting and reconnecting your Shopify storefronts from the Admin…
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