image for site

Reset Zendesk Password Without Signing In

Learn how to reset your Zendesk password if you can't sign in. Follow these steps to regain access.

How can I reset my Zendesk password if I can't sign in?

If you're unable to sign in to Zendesk, you can reset your password easily.

To do this, navigate tohttps://yoursubdomain.zendesk.com/access/help, replacingyoursubdomainwith your specific account subdomain. Enter your email address and click 'Submit'. Check your inbox for an email with instructions to reset your password. Note that you will receive two emails with different branding. If you don't receive the email, refer to the article on not receiving password reset emails. For more details, visit theoriginal link.


More related questions

What should I do if I don't receive the Zendesk password reset email?

If you're not receiving the password reset email from Zendesk, there are a few steps you can take. First, ensure that you entered the correct email address associated with your Zendesk account. Check your spam or junk folder, as the email might…

Can I customize the Zendesk password reset email?

Yes, you can customize the Zendesk password reset email, but it requires some technical know-how. Zendesk provides a native way to update the account verification email. However, if you need to hide certain information or make more advanced…

How do I reset the password for an integration user without a mailbox?

Resetting the password for an integration user without a mailbox can be tricky. Typically, Zendesk requires an email address to send password reset instructions. If the integration user doesn't have a mailbox, you might need to consult with your IT…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites