Customize Zendesk Password Reset Email
Learn how to customize the Zendesk password reset email. Advanced customizations may require HTML.
Can I customize the Zendesk password reset email?
Yes, you can customize the Zendesk password reset email, but it requires some technical know-how.
Zendesk provides a native way to update the account verification email. However, if you need to hide certain information or make more advanced customizations, you might need to use HTML. This is beyond the standard support scope, so you may need assistance from your IT or development team.
More related questions
How can I reset my Zendesk password if I can't sign in?
If you're unable to sign in to Zendesk, you can reset your password easily. To do this, navigate tohttps://yoursubdomain.zendesk.com/access/help, replacingyoursubdomainwith your specific account subdomain. Enter your email address and click…
What should I do if I don't receive the Zendesk password reset email?
If you're not receiving the password reset email from Zendesk, there are a few steps you can take. First, ensure that you entered the correct email address associated with your Zendesk account. Check your spam or junk folder, as the email might…
How do I reset the password for an integration user without a mailbox?
Resetting the password for an integration user without a mailbox can be tricky. Typically, Zendesk requires an email address to send password reset instructions. If the integration user doesn't have a mailbox, you might need to consult with your IT…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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