image for site

Reporting Persistent Errors on Zendesk

Learn how to report ongoing errors on Zendesk by contacting support with detailed error information.

How can I report a persistent error on Zendesk?

To report a persistent error on Zendesk, you should contact their support team. Before doing so, it's a good idea to check the Zendesk status page to see if the issue is already being addressed.

When contacting support, provide them with all the relevant details from the error page, such as the Ray ID, your IP address, and the error reference number. This information is crucial for the support team to understand and resolve the issue effectively.


More related questions

What should I do if I encounter a server error on Zendesk?

If you encounter a server error while using Zendesk, the first step is to check the Zendesk status page. This page will provide you with the latest updates on any ongoing issues or outages that might be affecting the service. If the error persists…

Why is the web server returning an unknown error on Zendesk?

An unknown error from the web server on Zendesk usually indicates a connection issue between Cloudflare and the origin web server. This can prevent the web page from being displayed properly. To resolve this, you can start by checking the Zendesk…

What information should I provide to Zendesk support for error resolution?

When reaching out to Zendesk support for error resolution, it's important to provide specific details from the error page. This includes the Ray ID, your IP address, and the error reference number. These details help the support team to quickly…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites