Replicating the Legacy Agent Dashboard in Zendesk
How can I create a view to replicate the legacy agent dashboard in Zendesk?
Creating a view to replicate the legacy agent dashboard in Zendesk involves setting up a custom view that displays key metrics and information. This recipe guides you through the process of configuring a view that provides similar functionality to the legacy dashboard, helping agents manage their workload more effectively.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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