Renaming Zendesk WFM Domain After Zendesk Change
How do I rename my Zendesk WFM domain after changing it in Zendesk?
To rename your Zendesk WFM domain after changing it in Zendesk, you need to contact Zendesk Customer Support. Once you've renamed your Zendesk subdomain, it's crucial to update it in Zendesk WFM to keep your accounts synchronized and maintain your historical data and settings.
After renaming your subdomain on the Zendesk side, do not proceed with any new installation prompts in Zendesk WFM, as this could create a new account. Instead, provide Zendesk Customer Support with both your previous and new subdomain names. They will update your subdomain and invite you to reauthorize your account. For more details, you can refer to the originalZendesk article.
More related questions
What should I avoid when renaming my Zendesk WFM domain?
Avoid proceeding with a new installation in Zendesk WFM after renaming your Zendesk subdomain. If you see a 'Complete installation' message, do not continue, as this will create a new Zendesk WFM account. Instead, contact Zendesk Customer Support…
Why is it important to update my Zendesk WFM domain after renaming it in Zendesk?
Updating your Zendesk WFM domain after renaming it in Zendesk is crucial to ensure your accounts match and your historical data and settings remain intact. Without this update, you risk creating a new account and losing important information. To…
Who should I contact to rename my Zendesk WFM domain?
To rename your Zendesk WFM domain, you should contact Zendesk Customer Support. They will assist you in updating your subdomain after you've changed it in Zendesk. Provide them with your previous and new subdomain names, and they will handle the…
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