Avoid Mistakes When Renaming Zendesk WFM Domain
Discover what to avoid when renaming your Zendesk WFM domain to prevent creating a new account.
What should I avoid when renaming my Zendesk WFM domain?
Avoid proceeding with a new installation in Zendesk WFM after renaming your Zendesk subdomain. If you see a 'Complete installation' message, do not continue, as this will create a new Zendesk WFM account.
Instead, contact Zendesk Customer Support with your old and new subdomain names. They will handle the update and invite you to reauthorize your account, ensuring your data and settings remain intact.
More related questions
How do I rename my Zendesk WFM domain after changing it in Zendesk?
To rename your Zendesk WFM domain after changing it in Zendesk, you need to contact Zendesk Customer Support. Once you've renamed your Zendesk subdomain, it's crucial to update it in Zendesk WFM to keep your accounts synchronized and maintain your…
Why is it important to update my Zendesk WFM domain after renaming it in Zendesk?
Updating your Zendesk WFM domain after renaming it in Zendesk is crucial to ensure your accounts match and your historical data and settings remain intact. Without this update, you risk creating a new account and losing important information. To…
Who should I contact to rename my Zendesk WFM domain?
To rename your Zendesk WFM domain, you should contact Zendesk Customer Support. They will assist you in updating your subdomain after you've changed it in Zendesk. Provide them with your previous and new subdomain names, and they will handle the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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