Removing Zendesk Logo from All Products
Can I remove the Zendesk logo from all products?
You can remove the Zendesk logo from some products, depending on your plan. The ability to remove the Zendesk logo varies across different Zendesk products and is dependent on your subscription plan. For instance, if you're on the Suite Enterprise plan, you can hide the logo from the messaging Web Widget. However, for the Web Widget (Classic) and Guide, you can remove the logo on any plan level.
For more detailed instructions on removing the Zendesk branding, you can refer to the articles on configuring the appearance of the Web Widget and hiding the Powered by Zendesk logo.
More related questions
Is it possible to remove the Zendesk logo on the Suite Enterprise plan?
Yes, the Suite Enterprise plan allows you to remove the Zendesk logo from certain products. Specifically, if you're on the Suite Enterprise plan, you have the option to hide the Zendesk logo from the messaging Web Widget. For more information on…
How can I remove the Zendesk logo from the Web Widget (Classic)?
You can remove the Zendesk logo from the Web Widget (Classic) on any plan level. To do this, you need to access the widget settings and toggle off the options under the Customization tab. For a step-by-step guide, refer to the article on…
Can I hide the Zendesk logo in Zendesk Guide?
Yes, you can hide the Zendesk logo in Zendesk Guide regardless of your plan level. This customization is available to all users, allowing you to remove the 'Powered by Zendesk' logo from your Guide. For more detailed instructions, see the article…
What are the limitations of removing Zendesk branding?
The ability to remove Zendesk branding is not available on all plan levels. While some products allow logo removal on any plan, others, like the messaging Web Widget, require a Suite Enterprise plan. For more details on which products allow logo…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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