Remove Manual Google Analytics Snippet in Zendesk
What should I do if I previously added a Google Analytics snippet manually?
If you manually added a Google Analytics JavaScript snippet to your help center pages, you should remove it before enabling the new settings.
This is important to avoid any conflicts or duplicate data tracking when you enable Google Analytics through the Zendesk Guide admin settings. By removing the old snippet, you ensure that your analytics data is accurate and not duplicated.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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