Reduce Seats in Zendesk Sell Account
Find out how to manually reduce the number of seats in your Zendesk Sell account and adjust your subscription accordingly.
How can I reduce the number of seats in my Zendesk Sell account?
To reduce the number of seats in your Zendesk Sell account, you need to manually adjust your subscription settings.
Navigate to Settings > Upgrade > Plans and Pricing, and click on Remove under the Seats box. Enter the number of seats you want to remove. This change will take effect at the end of your current billing cycle, and you'll be charged for the reduced number of seats moving forward.
More related questions
Why am I still being charged for a deleted user in Zendesk Sell?
If you've deleted a user from Zendesk Sell but are still being charged, it's because removing a user doesn't automatically update your subscription. To adjust the number of seats and stop being charged for the deleted user, you need to manually…
What happens if I add a new user to Zendesk Sell?
When you add a new user to Zendesk Sell, they will automatically be assigned to an available empty seat. If there are no vacant seats, a new seat will be created, which may affect your billing. It's important to manage your seats carefully to avoid…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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