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Recovering Deleted Organizations or Users in Zendesk

Learn about the limitations of recovering deleted organizations or users in Zendesk and how to access their tickets.

Can I recover a deleted organization or user in Zendesk?

Unfortunately, once an organization or user is deleted in Zendesk, they cannot be directly recovered.

However, the tickets associated with a deleted end user can still be accessed by creating a custom report. This allows you to filter and find the tickets by the requester's name, ensuring you don't lose important ticket information.


More related questions

How can I recover tickets from a deleted end user in Zendesk?

If you've accidentally deleted an end user in Zendesk, don't worry! You can still recover their tickets. To do this, create a custom report in Zendesk. Select the 'Support - Tickets' dataset and add 'Tickets' as the Metric. In the Rows section,…

What happens to tickets if I delete an end user in Zendesk?

When you delete an end user in Zendesk, their tickets are not automatically deleted. The tickets created by the end user should still exist in the system. You can recover these tickets by creating a custom report and filtering by the end user's…

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