Reconnecting WhatsApp Number with New Display Name
Learn the steps to reconnect your WhatsApp number under a new display name after approval.
How do I reconnect a WhatsApp number under a new display name?
To reconnect a WhatsApp number under a new display name, you need to delete the existing WhatsApp channel and add it again. This process involves removing the WhatsApp channel from your admin settings and then re-adding it with the new display name.
Ensure you follow the correct steps in your admin panel to avoid any issues. If you're unsure, consult the detailed instructions in your Zendesk admin guide or reach out to support for assistance.
More related questions
How long do I have to connect a WhatsApp number under a new display name?
You have 14 days to connect a WhatsApp number under a new display name. Once WhatsApp approves your new display name, you must reconnect your number within this period. If you miss this window, the display name will disappear from the Facebook…
What happens if I don't reconnect my WhatsApp number within 14 days?
If you don't reconnect your WhatsApp number within 14 days, the display name will disappear. After the 14-day period, the approved display name will no longer be available in the Facebook Business Manager. This means you'll need to resubmit the…
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