Connect WhatsApp Number with New Display Name
Learn how long you have to connect a WhatsApp number under a new display name and what happens if you miss the deadline.
How long do I have to connect a WhatsApp number under a new display name?
You have 14 days to connect a WhatsApp number under a new display name. Once WhatsApp approves your new display name, you must reconnect your number within this period. If you miss this window, the display name will disappear from the Facebook Business Manager, and you'll need to submit it for re-approval.
To avoid any disruptions, make sure to complete the reconnection process promptly. This ensures that your WhatsApp number remains active under the new display name without needing to go through the approval process again. For more details, you can check the originalZendesk help article.
More related questions
What happens if I don't reconnect my WhatsApp number within 14 days?
If you don't reconnect your WhatsApp number within 14 days, the display name will disappear. After the 14-day period, the approved display name will no longer be available in the Facebook Business Manager. This means you'll need to resubmit the…
How do I reconnect a WhatsApp number under a new display name?
To reconnect a WhatsApp number under a new display name, you need to delete the existing WhatsApp channel and add it again. This process involves removing the WhatsApp channel from your admin settings and then re-adding it with the new display…
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