Reauthorize Facebook Page for Zendesk
How do I reauthorize my Facebook page for Zendesk?
Reauthorizing your Facebook page for Zendesk involves a few steps to ensure the connection is properly reset.
First, log into Facebook using your admin profile. Go toSettings & privacy > Settingsand thenBusiness integrations. Here, you'll see all integrations connected to your account. Find Zendesk and selectRemoveto delete it. Then, open an incognito or private browsing window and follow the reauthorization steps as outlined in the Zendesk support article. This process helps in re-establishing the connection between Zendesk Support and your Facebook pages.
More related questions
Why am I seeing the error 'No new Facebook Pages available for identity' in Zendesk?
This error typically occurs when there's a change in the ownership of your account. To resolve it, you need to perform a full reauthorization of your Facebook page. Start by logging into Facebook with your admin profile, not the page itself….
What should I do if my Facebook integration with Zendesk stopped working?
If your Facebook integration with Zendesk has stopped working, it might be due to a need for reauthorization. You should have received an email notification about this. Follow the instructions provided in the email or refer to the Zendesk support…
Why can't I add my Facebook account to Zendesk for the first time?
If you're having trouble adding your Facebook account to Zendesk for the first time, there might be specific steps you need to follow. Ensure that you are logged in as an admin on Facebook and that your account settings allow for integrations. If…
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