Fix Facebook Integration Issues with Zendesk
Learn how to resolve issues when your Facebook integration with Zendesk stops working. Reauthorize your page easily.
What should I do if my Facebook integration with Zendesk stopped working?
If your Facebook integration with Zendesk has stopped working, it might be due to a need for reauthorization.
You should have received an email notification about this. Follow the instructions provided in the email or refer to the Zendesk support article for detailed steps on reauthorizing your Facebook page. This typically involves removing the existing integration and setting it up again to ensure a smooth connection.
More related questions
Why am I seeing the error 'No new Facebook Pages available for identity' in Zendesk?
This error typically occurs when there's a change in the ownership of your account. To resolve it, you need to perform a full reauthorization of your Facebook page. Start by logging into Facebook with your admin profile, not the page itself….
How do I reauthorize my Facebook page for Zendesk?
Reauthorizing your Facebook page for Zendesk involves a few steps to ensure the connection is properly reset. First, log into Facebook using your admin profile. Go toSettings & privacy > Settingsand thenBusiness integrations. Here,…
Why can't I add my Facebook account to Zendesk for the first time?
If you're having trouble adding your Facebook account to Zendesk for the first time, there might be specific steps you need to follow. Ensure that you are logged in as an admin on Facebook and that your account settings allow for integrations. If…
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