Reasons for Missing Elements in Zendesk Sandbox
Why might some elements not be replicated in a Zendesk sandbox?
Some elements might not be replicated in a Zendesk sandbox due to various reasons, which are detailed in the sandbox creation report.
The report provides explanations for any elements that weren't successfully copied. This could be due to configuration issues, unsupported elements, or other replication constraints. By reviewing the report, admins can identify and address these issues to ensure a more accurate sandbox environment.
More related questions
What is a sandbox creation report in Zendesk?
A sandbox creation report in Zendesk provides details about the elements replicated from your production instance to a premium sandbox. It helps you understand what was successfully copied and why some elements might be missing. The report is a CSV…
How can I download a sandbox creation report in Zendesk?
To download a sandbox creation report in Zendesk, navigate to the Sandboxes page in the Admin Center. Once there, click on 'Account' in the sidebar, then select 'Sandbox' followed by 'Sandboxes'. Find the options menu icon next to your sandbox and…
What information is included in a Zendesk sandbox creation report?
A Zendesk sandbox creation report includes several key pieces of information about the elements replicated from your production instance. The report is formatted as a CSV file and contains headings such as the name of the sandbox element, source…
What are the limitations of generating a sandbox creation report in Zendesk?
There are a few limitations to be aware of when generating a sandbox creation report in Zendesk. Firstly, only admins can create premium sandboxes and download these reports. The reports are exclusive to premium sandboxes and can only be downloaded…
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