There are a few limitations to be aware of when generating a sandbox creation report in Zendesk.
Firstly, only admins can create premium sandboxes and download these reports. The reports are exclusive to premium sandboxes and can only be downloaded within 30 days of sandbox creation. After this period, the report is deleted. Additionally, users, organizations, and ticket creation events are not included in the report due to the high volume of records. It's important to consider these limitations when planning your sandbox setup.
A sandbox creation report in Zendesk provides details about the elements replicated from your production instance to a premium sandbox. It helps you understand what was successfully copied and why some elements might be missing. The report is a CSV…
To download a sandbox creation report in Zendesk, navigate to the Sandboxes page in the Admin Center. Once there, click on 'Account' in the sidebar, then select 'Sandbox' followed by 'Sandboxes'. Find the options menu icon next to your sandbox and…
A Zendesk sandbox creation report includes several key pieces of information about the elements replicated from your production instance. The report is formatted as a CSV file and contains headings such as the name of the sandbox element, source…
Some elements might not be replicated in a Zendesk sandbox due to various reasons, which are detailed in the sandbox creation report. The report provides explanations for any elements that weren't successfully copied. This could be due to…