Reapplying Account Settings in Admin Center
What account settings need reapplying after migrating to Admin Center?
After migrating to Admin Center, legacy Sunshine Conversations users need to reapply certain account settings using API keys.
Settings such as app localization, echo postback, credit card number masking, animal names usage, and conversation retention need to be configured with appKeyID and appSecret. These settings were previously managed with account keys.
More related questions
What changes occur when migrating from Sunshine Conversations to Admin Center?
When you migrate from a legacy Sunshine Conversations plan to a Zendesk Suite plan, integrations are accessed in Admin Center instead of the Sunshine Conversations dashboard. This change consolidates several settings into a single location, making…
How are sub-accounts handled after migrating to Admin Center?
After migrating to Admin Center, Zendesk subdomains have a 1:1 relationship with each app and do not support sub-accounts. Previously, Sunshine Conversations allowed multiple apps or sub-accounts within a single account, often used for different…
Where can I find channels and integrations in Admin Center?
In Admin Center, channels and integrations are organized differently compared to the Sunshine Conversations dashboard. To view channels, click on Channels in the sidebar, then select Messaging and social > Messaging. For third-party bots, navigate…
How do I manage API keys and conversation integrations in Admin Center?
Managing API keys and conversation integrations in Admin Center requires using specific articles for guidance. You can refer to the articles on using the Conversations API keys and creating conversations integrations in Admin Center for detailed…
Which business systems are unsupported after migrating to Admin Center?
After migrating to Admin Center, certain business systems are no longer supported. These include Email for Business, Help Scout, Stripe Connect, Office Hours, and Slack. Alternatives such as Zendesk Support and Agent Workspace are recommended for…
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