Ready-to-Go CTI Integrations for Zendesk
Explore ready-to-go CTI integrations for Zendesk that offer quick setup and customizable features to enhance your CRM.
Are there ready-to-go CTI integrations for Zendesk?
Yes, there are ready-to-go CTI integrations available for Zendesk that simplify the setup process.
These pre-built connectors, such as those offered by Tenfold, allow you to quickly integrate your telephony system with Zendesk without the need for extensive development work. They often come with customizable features, enabling you to adjust the integration to better fit your workflow and enhance your customer service capabilities.
More related questions
Can I build a CTI integration for Zendesk?
Yes, you can build a CTI integration for Zendesk to connect your telephony system with the CRM. Using the Talk Partner Edition Developer API, you have the tools necessary to create custom apps and integrations. This allows you to make and receive…
What are the benefits of a CTI integration with Zendesk?
A CTI integration with Zendesk enhances your CRM by connecting it with your telephony system. This integration allows you to make and receive calls directly from Zendesk, streamlining your communication process. It also enables features like…
How can I customize a CTI integration in Zendesk?
Customizing a CTI integration in Zendesk allows you to tailor the telephony experience to your needs. You can build your own CTI Connector or use existing ones available in the market. These connectors often allow modifications such as changing the…
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Zendesk Support Tickets
Receive new tickets by email or a support form? This integration is for you.
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Zendesk Messaging (live chat)
Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
Learn about our Zendesk Messaging integration
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Zinc
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Customer.io($50M+ ARR)
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Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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