Zendesk launched a demo game called Match 3 to showcase the Unity SDK integration in a real Unity game environment. The purpose is to allow Zendesk customers, especially admins and players, to experience the SDK without needing to write any code. This demo game helps admins set up customer flows using the bot builder editor and test the SDK's capabilities in a practical scenario.
The Zendesk SDK for Unity is a tool designed to enhance customer experience in Unity games. It combines the simplicity of the previous Classic SDK with Zendesk’s messaging capabilities to offer a comprehensive Customer Experience (CX) solution….
You can access the Zendesk Unity SDK Demo game by downloading it from the App Store or Play Store. This demo game allows you to explore the SDK's features and test customer service scenarios in a real Unity game environment without writing any code.
Admins can set up customer flow in the Unity SDK demo game using the bot builder editor. First, they need to obtain the channel ID from the Channel configuration page in the Admin Center. Then, they can initiate the SDK in the demo game by entering…
If you encounter errors with the Unity SDK demo game, such as 'Messages failed to load,' ensure you are using the correct channel setup. Currently, the EAP version of the SDK only uses the Android Channel for both iOS and Android. If issues…