To pull a report of the last 30 days of tickets in Zendesk, you have a few options depending on your plan type. If you have an Explore Professional plan, you can create a custom Explore report to get the data you need. Alternatively, if you want to include all ticket data, such as comments, you can export tickets from your account. Note that you might need your account owner to enable exports if you haven't done this before. For more detailed steps, check out the originalZendesk help article.
If you need to export ticket data from Zendesk, you can do so by exporting tickets from your account. This option is useful if you want to include all ticket data, such as comments. Keep in mind that you may need your account owner to enable…
Creating a custom Explore report for the last 30 days of tickets is possible if you have an Explore Professional plan. This allows you to tailor the report to your specific needs, such as tracking ticket statuses or other metrics. For a…
Yes, you can track daily ticket activity in Zendesk for the last 30 days using an Explore report. This allows you to monitor incremental ticket activity on a day-to-day basis, providing insights into trends and patterns over the month. For more…