Public Page Requirement for Statuspage in Chat
Understand the need for a public page to set up Atlassian Statuspage in Zendesk Chat and how it helps in sharing incidents.
Do I need a public page to set up Atlassian Statuspage in Zendesk Chat?
Yes, you need a public page for Atlassian Statuspage to set it up in Zendesk Chat.
This requirement ensures that the incidents and service status can be shared with customers during chats. If you don't have a public page, you can use the Zendesk test status page URL for testing and verification purposes.
For more information, refer to the originalZendesk help article.
More related questions
How do I install the Atlassian Statuspage app in Zendesk Chat?
To install the Atlassian Statuspage app in Zendesk Chat, you need to access the Zendesk Marketplace. First, click the Settings icon in the Chat sidebar and select Account. Then, go to the Apps tab and click on the App Marketplace link under…
What is the purpose of the Atlassian Statuspage integration in Zendesk Chat?
The Atlassian Statuspage integration in Zendesk Chat provides agents with visibility of service incidents. This integration allows agents to quickly access information about any service incidents or degradations and communicate these to customers…
How can I view and share incidents in Zendesk Chat using the Statuspage app?
You can view and share incidents in Zendesk Chat using the Statuspage app by accessing the app sidebar. Click on 'Statuspage for Chat' to see the list of current incident reports. To share an incident with a visitor, click 'Add to chat' under the…
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