Providing Feedback on Zendesk Role Management
Learn how to give feedback on role management in Zendesk to help improve the platform's features.
How can I provide feedback about role management in Zendesk?
If you have feedback about role management in Zendesk, such as the inability to change your own role, you can post your suggestions on Zendesk's Product Feedback Page. This is where product managers review user feedback and consider it for future updates. Sharing your thoughts can help improve the platform for everyone.
More related questions
Can I change my own user role in Zendesk Support?
No, you cannot change your own user role in Zendesk Support. An admin of your account must change your user role for you. This is a security measure to ensure that user roles are managed appropriately within the organization. If you need your role…
Why can't I change my own user role as an admin in Zendesk?
Even as an admin, you cannot change your own user role in Zendesk. This is by design to maintain security and integrity within the system. The idea is to prevent any single user from having unchecked control over their permissions, which could lead…
What should I do if I'm the only admin and need my role changed in Zendesk?
If you're the only admin and need your role changed, it's recommended to have a backup admin who can assist with such changes. This ensures that there is always someone available to manage roles and permissions. If this isn't possible, you might…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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