Some of the most popular Zendesk integrations include Slack, JIRA, Shopify, Salesforce, Zoom Phone, and Trello. These integrations help streamline communication, link support tickets to engineering work, display customer details, and more, all within Zendesk.
Zendesk integrations connect Zendesk to external applications, allowing them to share information and features. This means you can streamline your workflow by linking Zendesk with other tools you use, such as Slack, Shopify, or JIRA. Integrations…
You can discover a variety of integrations in the Zendesk Marketplace at zendesk.com/apps. The Marketplace offers both free and paid integrations, with detailed listings that include information, screenshots, and user reviews to help you decide if…
Before installing a Zendesk integration, ensure you thoroughly read the integration information and installation instructions. Consider if the integration meets your needs, prepare any necessary data mapping, and inform your team about the changes….
Public integrations are available to all users in the Zendesk Marketplace, while private integrations are custom-built by your company and not listed publicly. Private integrations can be developed using Zendesk Integration Services (ZIS) and are…
Yes, you can build your own Zendesk integration using Zendesk Integration Services (ZIS), which provides core services to integrate Zendesk with external systems. If you lack the skills to develop an integration, you can also work with a Zendesk…
Only administrators have the ability to install integrations in Zendesk. It's important to ensure that your Zendesk instance is properly configured and that you have admin access to both Zendesk and the application you're integrating with.