image for site

Permissions for Importing Contacts in Zendesk Sell

Understand the permissions required to import contacts into Zendesk Sell on Android.

What permissions are needed to import contacts into Zendesk Sell?

To import contacts into Zendesk Sell, you'll need to grant certain permissions.

When you initiate the import process, you'll be prompted to allow Sell to make and manage phone calls, import your contacts, and send and view SMS messages. These permissions are necessary for the app to access and import your contact data effectively.


More related questions

How do I import contacts into Zendesk Sell when first setting up the app?

When you first set up the Zendesk Sell app on Android, importing your contacts is a breeze. To get started, navigate to the Today tab and click on Communication. From there, click Scan and then Begin Scan. You'll need to allow Sell to manage phone…

Can I import contacts into Zendesk Sell from the Contacts tab?

Yes, you can import contacts into Zendesk Sell anytime from the Contacts tab. Simply click on Contacts, then the + icon, and select Import from phone. You can choose to import all contacts or select specific individuals from your phone's contact…

How do I review and select which contacts to import into Zendesk Sell?

Reviewing and selecting contacts to import into Zendesk Sell is straightforward. During the import process, especially when setting up the app for the first time, you'll have the option to review call and text logs. This allows you to choose which…

Can I tag contacts during the import process in Zendesk Sell?

Yes, you can tag contacts during the import process in Zendesk Sell. When importing contacts from the Contacts tab, after selecting the contacts you wish to import, you have the option to click the tag icon. This allows you to organize and…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites