No Contact Form? Use Zendesk's Default Ticket Form
Don't have a contact form? Use Zendesk's default ticket form to let users submit support requests easily.
What if I don't have a contact form on my website?
If you don't have a contact form on your website, Zendesk's Guide help center provides a default ticket form that your end users can use to submit requests. This is a great option if you're looking to quickly set up a way for customers to reach out for support without building a custom form. If you need more than one form, Zendesk also allows you to use multiple ticket forms to cater to different types of requests.
More related questions
How can I connect my website's contact form with Zendesk?
You can connect your website's contact form with Zendesk using the Zendesk API. This allows you to create a seamless integration where form submissions are automatically turned into support tickets. To get started, you can refer to the article on…
Can I embed customer service features directly on my site?
Yes, you can embed customer service features directly on your site using Zendesk's Web Widget (Classic). This widget allows your customers to get help and search for answers without leaving your website. It's a convenient way to provide support and…
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Zendesk Support Tickets
Receive new tickets by email or a support form? This integration is for you.
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Zendesk Messaging (live chat)
Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
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Zeffy
Zeffy
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Conrad Jones CX and Service Leader
Zinc
Zinc
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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