Next Steps After Signing Up for Agent Copilot EAP
What should I do after signing up for the Agent copilot EAP?
After signing up for the Agent copilot early access program, there's nothing more you need to do immediately. A Zendesk representative may contact you between May 15 and August 15, 2024, to invite and onboard you into the program. However, this is not guaranteed.
Once onboarded, you'll be able to process order cancellations and refunds with Agent copilot and can choose to restrict its use to selected agents. Zendesk plans to expand access to more industries and use cases after this period.
More related questions
What is the Agent copilot early access program?
The Agent copilot early access program (EAP) is an exciting opportunity for Zendesk customers with the Advanced AI add-on to try out new features. Agent copilot suggests replies and actions to agents, helping them save time and focus on more…
How can I sign up for the Agent copilot early access program?
Signing up for the Agent copilot early access program is straightforward. If you're a Zendesk customer with the Advanced AI add-on, you can submit the EAP form and select Agent copilot from the list of available options. After May 15, Zendesk will…
What are the benefits of using Agent copilot?
Agent copilot offers several benefits by suggesting replies and actions to agents, allowing them to save time and focus on more meaningful tasks. This tool helps agents by providing proactive suggestions based on procedures created by admins, which…
Who is eligible for the Agent copilot early access program?
Eligibility for the Agent copilot early access program is open to all Zendesk customers with the Advanced AI add-on. However, Zendesk will prioritize customers who meet specific criteria, such as having intent predictions turned on, operating in…
How will Agent copilot affect my workflow?
Agent copilot can significantly enhance your workflow by providing proactive suggestions for replies and actions, allowing you to focus on more complex tasks. If you're selected for the early access program, a Zendesk representative will help…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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