New Workforce Management Features in Tymeshift
What are the new features in Zendesk's workforce management with Tymeshift?
Zendesk's workforce management solution, Tymeshift, now allows you to add start times to automatic shifts. You can configure shifts to start at specific times like 9am, 10am, or 11am, and the scheduling algorithm will select the best option based on your forecast. Additionally, managers can now select a date range when publishing schedules, including dates up to 30 days in the past and 90 days in the future.
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