New Macro Suggestions Permissions in Zendesk
What are the new permissions for macro suggestions in Zendesk?
Admins can now assign permissions for macro suggestions within custom roles in Zendesk. This update means that not only admins but also other roles defined by the admin can access macro suggestions in the Admin Center. This flexibility allows for a more tailored approach to managing macros, ensuring that the right team members have the access they need. For more information, seeCreating macros from macro suggestions for admins.
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