New Features in Zendesk Suite Plans February 2021
What are the new features in Zendesk Suite plans as of February 2021?
Zendesk Suite plans have been enhanced to offer a comprehensive customer service solution. The new plans include messaging that seamlessly connects across web, mobile, and social apps, providing a rich conversational experience right out of the box. This update aims to streamline communication and improve customer interactions. For more details, you can check out the announcement and FAQs for Zendesk Suite plans.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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