image for site

Manually Updating Date Fields in Zendesk Sell

Learn how to manually update date fields in Zendesk Sell using the prompted format or calendar selection.

How can I manually update date fields in Zendesk Sell?

Manually updating date fields in Zendesk Sell is straightforward. You can either follow the prompted date format in the field or select a date from the calendar. The format will be either MM/DD/YYYY or DD/MM/YYYY, depending on your Timezone settings.

To change the date format, you may need to adjust your account's Timezone settings. For more guidance, refer to the section on changing your Sell account timezone and date format.


More related questions

How should I format dates before importing into Zendesk Sell?

To ensure your reports are accurate, it's crucial to format dates correctly before importing them into Zendesk Sell. The recommended format for importing is YYYY-MM-DD. However, the importer also accepts DD/MM/YYYY and MM/DD/YYYY formats, provided…

What date formats are accepted when importing data into Zendesk Sell?

Zendesk Sell accepts several date formats when importing data, but it's important to match the format with your account's Timezone settings. The recommended format is YYYY-MM-DD. You can also use DD/MM/YYYY or MM/DD/YYYY, but ensure consistency…

What should I do if my imported dates are incorrect in Zendesk Sell?

If your imported dates are incorrect in Zendesk Sell, you can correct them by exporting a smart list of the affected records and using the bulk importer to update them. Ensure that the date format in your file matches the account format in your…

Why is it important to use four-digit years in Zendesk Sell date fields?

Using four-digit years in Zendesk Sell date fields is crucial to avoid import errors and ensure data accuracy. Two-digit years can lead to misinterpretation and incorrect data entries. Always use formats like YYYY-MM-DD, DD/MM/YYYY, or MM/DD/YYYY,…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites