Managing Users in Zendesk QA: A Complete Guide
How do I manage users in Zendesk QA?
Managing users in Zendesk QA involves connecting, inviting, adding, or removing them from workspaces, defining their roles, and disconnecting or deleting them from the account.
To manage users, navigate to the Settings icon (your profile photo) and select 'Users and Workspaces'. From there, you can adjust account permission levels by selecting users and choosing between Admin, Account Manager, or User roles. Workspace permissions can also be adjusted by navigating to Workspaces > [Workspace name] > Members and selecting the appropriate role from the dropdown menu. For more details, visit theoriginal link.
More related questions
What are the steps to manage workspaces in Zendesk QA?
Managing workspaces in Zendesk QA allows you to organize your team into different groups, each with its own scorecard and dashboard. To manage workspaces, click the Settings icon and choose 'Users and Workspaces'. Decide whether to split your team…
How can I adjust user permissions in Zendesk QA?
Adjusting user permissions in Zendesk QA is straightforward and allows you to control access levels for different users. To adjust account permissions, select the users you want to edit under 'Users', then click the Account permission dropdown to…
How do I remove a user from a workspace in Zendesk QA?
Removing a user from a workspace in Zendesk QA can be done through user settings or directly within the workspace. To remove a user, select the users you want to edit under 'Users', click the options menu, and choose 'Edit details'. From the…
What happens when I delete a user in Zendesk QA?
Deleting a user in Zendesk QA removes their access but retains their reviews, comments, and ratings. When you delete a user, they will lose access to your account, but their data remains intact in Zendesk QA. This action does not affect the number…
Can I temporarily remove a user in Zendesk QA?
Yes, you can temporarily remove a user in Zendesk QA and re-add them later without losing their data. If a user needs to be temporarily removed, such as for paternity leave, you can remove them and later re-add them using the same email address….
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