You can manage your search settings in Zendesk Help Center through the Search settings page. This page allows Guide admins to view and adjust settings that affect how search functions within your help center. By customizing these settings, you can enhance the search experience for your users, ensuring they find the most relevant content quickly. For more detailed instructions, visit theoriginal link.
Federated search in Zendesk Help Center allows end users to see content from various sources in their search results. This feature integrates external content into your help center search, providing a more comprehensive search experience. By…
Semantic search in Zendesk Guide is designed to generate the most accurate search results by understanding the context and meaning behind search queries. This advanced search method goes beyond keyword matching, aiming to deliver results that are…
Search crawlers in Zendesk are tools that enable federated search without requiring developer resources. They work by indexing content from various sources, allowing it to be included in your help center search results. This means users can access…
To include external content in your Zendesk Help Center search results, you need to set up federated search. This involves configuring your search settings to integrate external sources, allowing users to access a wider array of information. By…
Locales in Zendesk search crawlers specify the language and possibly the region of your help center content. This ensures that search results are relevant to the user's language preferences, providing a more personalized search experience. By…
Optimizing your Zendesk Help Center for search engines involves configuring your content to be more discoverable. This includes using relevant keywords, structuring content effectively, and ensuring that your help center is accessible to search…
Yes, you can enable search across multiple Zendesk Help Centers by configuring your search settings. This allows users to search for content across different help centers, providing a more unified search experience. By enabling this feature, you…