Managing Departments in Zendesk Messaging
How do I manage departments in Zendesk messaging?
Managing departments in Zendesk messaging is crucial for organizing your team's workflow. After migrating from live chat, department settings are found in new locations.
To manage departments, you'll need to explore the updated settings within the messaging interface. This is part of the transition to the new system, where settings are reorganized. For a comprehensive guide on managing departments, refer to the resources provided by Zendesk.
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