Managing data storage in your Zendesk account involves monitoring your usage and making adjustments as needed. This can be done through the Admin Center, where you can view detailed reports on data usage and take action to optimize storage.
To check your Zendesk plan type, you need to be an admin or account owner. Simply log into the Zendesk Admin Center, where you can find detailed information about your current plan. This is crucial for managing your account effectively and ensuring…
You can monitor your Zendesk account status using the Zendesk Status page. This page provides real-time updates on the status of Zendesk services, helping you stay informed about any service incidents or maintenance activities. Subscribing to…
Zendesk offers a variety of resources to help answer common billing questions. These resources cover topics such as requesting invoices, managing payments, and understanding billing cycles. Accessing these resources can help you manage your…
To manage API usage in Zendesk, navigate to the Admin Center and access the Account section. Here, you can monitor your API usage and make necessary adjustments to ensure your account operates efficiently. This is essential for maintaining optimal…
Zendesk offers workforce management (WFM) as an additional feature set to enhance your account's capabilities. You can purchase WFM through the Admin Center under the Billing section. This feature helps streamline workforce operations and improve…
Zendesk provides tools to compare different product plans and features, helping you make informed purchasing decisions. These comparisons are available through the Admin Center, allowing you to evaluate which plan best suits your needs.
Managing invoices in Zendesk is straightforward through the Admin Center. You can view, download, and manage invoices under the Billing section. This ensures you have a clear understanding of your account's financial transactions.
If you have a self-service account, you can change the payment currency through the Admin Center under the Billing section. This flexibility allows you to manage your account's financial settings according to your preferences.
To prevent account suspension, it's important to address any warnings or emails from Zendesk promptly. This may involve updating payment information or resolving outstanding issues. Staying proactive helps maintain uninterrupted access to your…