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Manage Notifications in Zendesk Chat Android App

Learn how to customize notification settings in the Zendesk Chat Android app to stay updated without draining your battery.

How can I manage notifications in the Zendesk Chat Android app?

You can customize your notification preferences in the Zendesk Chat Android app to suit your needs.

To manage notifications, go to the app's settings by tapping the menu icon (≡) and selecting 'Settings'. Under 'Preferences and Notifications', you can choose to enable or disable various types of notifications. For instance, you can keep the service notification icon on to ensure the app runs in the background, or enable push notifications to stay connected even with poor connectivity. You can also opt to receive notifications for incoming visitors or chat requests, but be aware that these can increase battery usage if your site has high traffic. For more details, visit theoriginal link.


More related questions

How do I configure notification sounds in the Zendesk Chat app?

You can personalize the notification sounds for different chat events in the Zendesk Chat app. To do this, tap the menu icon (≡) and select 'Sounds'. Here, you can change the sound for events like incoming visitors, chat requests, incoming…

Can I set the Zendesk Chat app to start automatically on my Android device?

Yes, you can configure the Zendesk Chat app to start automatically when you turn on or restart your Android device. To enable this feature, tap the menu icon (≡) and go to 'Settings'. In the 'Preferences' section, simply enable the 'Auto-run'…

How can I enable LED and vibration notifications in the Zendesk Chat app?

You can enhance your notification experience by enabling LED and vibration alerts in the Zendesk Chat app. To do this, tap the menu icon (≡) and select 'Settings'. In the 'Preferences' section, you have the option to enable LED notifications and/or…

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