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Manage Emails in Zendesk Sell

Learn how to manage your emails in Zendesk Sell using the Communication Center for efficient organization.

How do I manage emails in Zendesk Sell?

Managing emails in Zendesk Sell is done through the Communication Center, where you can view and organize your email messages. You can search for specific emails and refine your list by viewing only leads in the Inbox. However, the Communication Center is not used for creating emails.

To send an email, you need to select a lead, contact, or deal and compose your message from there. Keep in mind that Sell only synchronizes the inbox and outbox folders, not subfolders, so it's important to manage your emails accordingly.


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How can I send bulk emails in Zendesk Sell?

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How do I set permissions for sharing emails in Zendesk Sell?

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What are email sequences in Zendesk Sell and how do they work?

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