Manage Communication in Zendesk Sell
How can I manage my communication activities in Zendesk Sell?
Managing communication activities in Zendesk Sell is streamlined through the Sell Communication Center. This feature allows you to view and manage all your interactions with leads and contacts, whether through email, calls, or texts.
Every action, such as call recordings and email exchanges, is tracked and stored, providing a full history of your conversations. This ensures you have the complete context for every customer interaction, making it easier to follow up and manage your sales pipeline effectively.
More related questions
How do I integrate my email with Zendesk Sell?
Integrating your email with Zendesk Sell allows you to synchronize all your email communications with leads and contacts directly into Sell. This means every email you send or receive will be attached to the relevant contact's record, providing a…
What are the communication channels available in Zendesk Sell?
Zendesk Sell offers two main communication channels: Email and Voice, including text messaging. These channels help you manage all customer interactions in one place. With the email integration, all emails sent or received from leads or contacts…
What are the benefits of using Sell Voice in Zendesk Sell?
Sell Voice in Zendesk Sell allows you to make calls and send texts directly from the platform, providing a seamless communication experience. This feature includes call recordings and a full history of your conversations, ensuring you have all the…
How do I set up and use smart lists in Zendesk Sell?
Smart lists in Zendesk Sell are a powerful tool for organizing and managing your leads, contacts, and deals. They allow you to filter and sort your data based on specific criteria, making it easier to focus on the most important tasks. To set up a…
What is the Zendesk Sell mobile app and how can I use it?
The Zendesk Sell mobile app allows you to manage your sales activities on the go, providing access to your leads, contacts, and deals from your mobile device. It includes features like geolocation, call logging, and task management. Available for…
How can I integrate Zendesk Sell with other apps?
Integrating Zendesk Sell with other apps enhances its functionality and allows for seamless data synchronization across platforms. You can connect Sell with apps like Google, Microsoft 365, Mailchimp, and more. These integrations enable you to sync…
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